Tender Details

Country: Malaysia
Summary: Request for Quotation for the Provision of Telemarketing Outbound Services for the Unhcr Private Sector Partnerships in Malaysia
MYT Ref No: 120245876
Deadline: 13 Jun 2025
Financier: United Nations High Commissioner for Refugees (UNHCR)
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: RFQ/25/012/RBAP/PSP
Purchaser's Detail:
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Description:
UNHCR Malaysia is soliciting firms with expertise in outbound telemarketing for special fundraising campaigns ("Project") in Malaysia to provide high-quality: Lead generation and telemarketing services for contacting the leads from Vendor to appeal to become UNHCR regular giving donors, Telemarketingservices for the UNHCR lapsed donors, who stopped donating more than 12 months ago, in converting them to become UNHCR regular giving donors, and Telemarketing services for special appeal campaigns focusing on acquiring one-time donations from UNHCR active donors, who have been donating equal toor within 12 months. The firm selected ("Vendor") must have the ability to provide the full range of services under section 2 in this Term of Reference (Annex A) to deliver output enhancing a significant increase in donation revenue. The vendor must prepare, carry out, and transfer all records toUNHCR in absolute confidentiality, taking care of data privacy in a professional manner according to the local laws and regulations, as well as compliance with the UNHCR policy. To achieve cost efficiency whilst ensuring receiving outstanding quality of the services, UNHCR is seeking to enter into aFrame Agreement (FA) for an initial planned period of twelve (12) months starting from the effective contract date. The FA may be extended based on the Vendor's satisfactory performance, achievement of key deliverables, and UNHCR's operational requirements for an additional 12 months soin...
Documents:

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Request for Quotation for the Provision of Telemarketing Outbound Services for the Unhcr Private Sector Partnerships in Malaysia - Malaysia Tender

The UNITED NATIONS HIGH COMMISSIONER FOR REFUGEES (UNHCR), a Government sector organization in Malaysia, has announced a new tender for Request for Quotation for the Provision of Telemarketing Outbound Services for the Unhcr Private Sector Partnerships in Malaysia. This tender is published on MalaysiaTenders under MYT Ref No: 120245876 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-06-13.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.